"This afternoon 2 of your fitters completed a door and window job at my address. I would like to compliment them on their skill, attitude towards their work, thoughtfulness and tidiness. They completed the task with minimum of fuss and delay and the work was to a very high standard. I cannot praise or thank them enough for a job well done. They are two excellent ambassadors for your company and a wise man would look after them. There are not many like them about and after managing in the industry I have seen a few."
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